Lime Connect
Lime Connect (ex Userlike) combines chat, messaging, and AI in one platform for faster support, higher conversion, and lasting customer l…
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About Lime Connect
Lime Connect (ex Userlike) combines chat, messaging, and AI in one platform for faster support, higher conversion, and lasting customer loyalty
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Sovereignty Scorecard
Procurement-grade signals on data sovereignty, ownership, and EU residency.
We score every European vendor against six sovereignty dimensions captured in the SHIELD acronym. Each card below maps to one letter — read them as a checklist when comparing providers.
Third parties that may touch customer data, such as processors, subprocessors, payment providers, KYC vendors, support chatbots, analytics, and independent controllers disclosed by the vendor.
Where the legal entity sits, who controls it, and which subsidiaries operate under the same group.
Where customer data is physically stored, who runs the hosting stack, which CDN sits in front.
Whether public sources indicate the vendor or its data-processing third parties may fall under the US CLOUD Act or other extraterritorial reach.
Public terms, privacy policy, DPA, subprocessor list, impressum, and security or trust pages.
Independent audits and certifications (ISO 27001, BSI C5, TISAX, SOC 2) plus open-source transparency.
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🇸🇪 Sweden
CDN: Cloudflare