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Smartsupp

Power up your business and boost your online sales through conversations. We help turn visitors into loyal customers.

🇨🇿 Czech Republic

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About Smartsupp

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Alternatives

Other European companies in the same category as Smartsupp.

Sovereignty Scorecard

Procurement-grade signals on data sovereignty, ownership, and EU residency.

The SHIELD framework

We score every European vendor against six sovereignty dimensions captured in the SHIELD acronym. Each card below maps to one letter — read them as a checklist when comparing providers.

S
Subprocessors

The third parties that touch customer data — payment processors, KYC vendors, support chatbots, analytics.

H
Headquarters & ownership

Where the legal entity sits, who controls it, and which subsidiaries operate under the same group.

I
Infrastructure & residency

Where customer data is physically stored, who runs the hosting stack, which CDN sits in front.

E
Exposure

Whether the vendor or its subprocessors fall under the US CLOUD Act or other extraterritorial reach.

L
Legal documents

Public terms, privacy policy, DPA, subprocessor list, impressum, and security or trust pages.

D
Diligence

Independent audits and certifications (ISO 27001, BSI C5, TISAX, SOC 2) plus open-source transparency.

Ownership

Headquarters

🇨🇿 Czech Republic

Hosting infrastructure

Email: Google Workspace

CDN: Cloudflare

Legal documents
Terms of ServiceNot listed
Privacy PolicyNot listed
Data Processing Agreement
ImpressumNot listed
SecurityNot listed

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