Tines
The AI orchestration platform for security and IT teams. Connect tools, empower teams, and deploy intelligent agents to automate work, re…
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About Tines
The AI orchestration platform for security and IT teams. Connect tools, empower teams, and deploy intelligent agents to automate work, reduce risk, and eliminate tech debt—securely and at scale.
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Sovereignty Scorecard
Procurement-grade signals on data sovereignty, ownership, and EU residency.
We score every European vendor against six sovereignty dimensions captured in the SHIELD acronym. Each card below maps to one letter — read them as a checklist when comparing providers.
The third parties that touch customer data — payment processors, KYC vendors, support chatbots, analytics.
Where the legal entity sits, who controls it, and which subsidiaries operate under the same group.
Where customer data is physically stored, who runs the hosting stack, which CDN sits in front.
Whether the vendor or its subprocessors fall under the US CLOUD Act or other extraterritorial reach.
Public terms, privacy policy, DPA, subprocessor list, impressum, and security or trust pages.
Independent audits and certifications (ISO 27001, BSI C5, TISAX, SOC 2) plus open-source transparency.
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🇮🇪 Ireland
Email: Google Workspace
| Name | Country | Purpose |
|---|---|---|
| AWS | Customer-selected AWS region, typically one of: Japan (Tokyo), Australia (Sydney), Switzerland (Zurich), Ireland (Dublin), Sweden (Stockholm), United Kingdom (London), or United States (Oregon) | Cloud infrastructure and data |
| AWS Bedrock | Customer-selected AWS region, typically one of: Japan (Tokyo), Australia (Sydney), Switzerland (Zurich), Ireland (Dublin), Sweden (Stockholm), United Kingdom (London), or United States (Oregon) | Hosting AI models (Tines-hosted or customer models) |
| Cloudflare Inc | USA | Network infrastructure and secure tunnel routing |
| Google Cloud Platform (Google LLC) | 🇺🇸 United States | Provision of cloud infrastructure services including hosting, storage and processing of customer analytics and usage ... |
| Intercom | USA, Ireland | User database management, chatbot support |
| OpenAI | United States, Ireland, UK | AI model processing and inference for automated workflows and natural language features |
| Plain | USA, UK | Customer support / ticketing |
| Salesforce (SFDC) | USA, Germany, France, Japan | CRM, pipeline management, lead scoring |
| Snowflake | 🇮🇪 Ireland | Data warehouse services |
| Stripe | USA, Ireland | Consumption billing for Tines-hosted AI model |
| Zendesk | USA, Ireland | Customer support and ticketing |